CM First offers professional services to complement our product offerings. CM First maintains a team of USA-based software engineering professionals that can offer services either on-site or by remote connection. In addition, we have teams available in South America and Vietnam to take on projects requiring more significant staffing requirements.

Product Engineering Support

CM First offers expert engineering to help users customize their CM First products. We also can accelerate large projects by helping customer ramp up quickly in using our products and tailoring the operation of them to meet specific requirements. We will even develop APIs to facilitate custom integrations.

Retained Support

CM First offers retained support services to provide on-demand engineering services for longer-term engagements. We provide this support for our own products, including CM evolveIT, CM M3, CM WebClient and CM Matchpoint, as well as for our partners’ products, including CA 2E, CA Plex and others.

Strategic Modernization

CM First offers deep consulting expertise to help companies move to modern development platforms, service-oriented and Architected Rapid Applications Development, web and mobile technologies, and packaged business applications. We focus on staying within budget and project timeline while delivering modernized solutions to satisfy our customers’ business needs.

We start by helping customers assess their legacy code bases. Using our CM evolveIT technology, we analyze and document the current system. We analyze the relationships between programs, expose business logic and extract business rules, and document applications graphically, enabling all users to easily navigate and understand the system. CM First supports the following approaches to legacy renewal:

  • Application rewrites
  • Replace custom developed solutions with packaged applications
  • Web and mobile interfaces
  • Services integration
  • Code migrations/conversions
  • Application re-hosting
  • Development tool and platform updates
  • Shifts to Agile methodologies and automated deployment