Managed Application Services

Turn to CM First Group for Application Management

CM First’s Managed Application Services (MAS) for CA 2E and CA Plex help organizations manage, enhance, and maintain custom applications developed in CA 2E and CA Plex. CM First provides full life cycle MAS – we are an extension of your dev team.

Managed Application Services encompass custom application platform services for applications developed in CA 2E/Plex along with native code (COBOL, RPG, Java, C++/C#).

  •  Integration to packaged applications (Oracle, SAP, Salesforce, Imaging, etc)
  •  Service desk with incidence management
  •  Enhancements and customizations, and report development
  •  Web UX development, REST/API development
  •  Developer training
  •  Systems and database administration
  •  Uplifts to CA 2E/CA Plex and surround technology
  •  Coordination with Broadcom support as necessary
  •  Engineering point of contact, with backup
  •  Maintenance of customer dev environment
  •  Free use CM EvolveIT for MAS projects
  •  Our ticketing system, or yours
  •  Agile/Scrum project management
  •  IBM i/Windows/Linux cloud hosting available
  •  CA 2E/CA Plex licensing available

 

Use our support services to augment your existing support programming staff, or to fully outsource your system function. Choose from multiple service plan options to create the combination of monthly fee-based and hourly rate-based support that meets your budget.

Just call us at 1-888-866-6179 or send an email to info@cmfirstgroup.com.

Worldwide Extended Support Programs

This comprehensive Managed Application Services Plan is available worldwide and covers operational guidance, software development, version uplift consulting, platform migration, performance tuning, capacity planning, and even informal staff knowledge transfer.

Work with a Dedicated Representative

As a Managed Application Services customer, whatever your problem or project, your request is handled by a dedicated CM First staff member who knows and understands your computing environment and your technical staff.

Larger Development Projects

For projects requiring multiple resources, CM First offers a hybrid onshore/nearshore model to deliver quality code rapidly and at affordable rates. Managed Application Services customers are entitled to special terms. Contact us for details.

Services Supported

CA Plex, and CA 2E along with CM First Products CM WebClient, CM MatchPoint, CM evolveIT and CM M3 are supported, as well as IBM i, DB2, PTC Implementer, Worksoft Certify, Sencha, Smart Bear, Axon. ivy, and others.

Why Choose CM First

Our people know CA 2E and Plex cold
Many of our engineers worked at CA Technologies and Broadcom, developing the products and provided professional services.

Our skills span the continuum from legacy to modern
For example we can develop rich web applications in JavaScript, or help you maintain your RPGIII Code.

We have superior tools
We use CM evolveIT, the only static code analyzer that covers CA Plex and CA 2E, to come up to speed quickly. CM evolveIT provides a instantly comprehensible map to your applications, interfaces and business rules. And MAS customers can use this product free of charge.

We have deep CA 2E CA Plex experience
We have performed hundreds of uplifts to CA 2E and CA Plex.

Expert hands-on management onsite or in the cloud
If desired, we can manage your IBM i, Windows, or Linux dev environments either on-premise or in the cloud with a leading IBM i hosting company (Abacus).

Talk to us any time
Contact us for more information about our Managed Application Services.

Call us at 888-866-6179, or email us, or…

Talk to us
You can contact us for more information about our Managed Application Services (MAS).

Call us at 888-866-6179, or email us any time.

You can also click the button below, and fill out our online form (just select “Managed Application Services” in the dropdown).